Terms of Trading 2018

Caves Folly Nurseries –Terms of Trading 2018

1. Price.
We are not registered for VAT

2. Delivery
Let us know when you are ready and we will send plants by our own transport or by courier.

Minimum delivery amount is £300 plus carriage at cost.
Please let us know and we will quote you for delivery to your area.
National Trust buyers -If you can share delivery with someone in your area we will divide the cost of carriage.
Talk to us and we can try to liaise between properties.

Local delivery is free. (within a 10 mile radius)

Small quantities can be sent by courier or post and will be priced accordingly.

Although we will make all reasonable efforts to deliver plants in accordance with pre arranged times these are estimates only.
We will endeavour to keep you informed at all times.
If you are regular customers please have previous plant trays available for collection and reuse.

3. Risk.
The goods are at your risk from the time of delivery.
Delivery takes place either;
1. When the goods are loaded at our premises if you are collecting them.
2. When the goods are unloaded at your premises or address specified by you.

You must inspect the goods on delivery and sign to confirm they have been received in good condition.

If any goods are damaged or not delivered you must telephone us within 24 hours of the delivery time.

Any goods claimed to be defective shall be held by the customer for a period of 7 days or until collected by Caves Folly Nurseries.

If agreed we will replace the defective goods or refund the contract price for the defective goods.

4.Payment terms.
1. Please pay us by cash, cheque, card or Bacs.
2. If you have an approved credit account, payment is due within 30 days of the date of our invoice.

Bridget Evans
Tel 01684 540631
Mobile. 07918649276 bridget@cavesfolly.com